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My life as a customer: this time, I'm repairing a Microsoft Zune
When we discuss customer and partner satisfaction at the office, I often tell people to remember one thing: never forget what it is like to be a customer. Well, this week (as I posted previously when...
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My life as a customer: sending off our Microsoft Zune for warranty repairs today
As noted My life as a customer: this time, I'm repairing a Microsoft Zune . To be specific, an 8GB model that my son relies upon for his daily dose of everything from Disney pop to grunge to classic...
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My life as a customer: this week, it's about cable television… and more than...
My life as a customer. This week, it's cable television and the proposed digital television transition... not be confused with that other digital TV transition … as Tweeted today . If you read my post...
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Being foolish about customer and partner satisfaction at Microsoft
I recalled tonight an old quote: Fortuna favet fatuis. If you know me, you'll likely understand my personal, off-hours affinity for such a quote and my penchant for Monty Python humour. But in all...
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Solved: Word Completion on the AT&T Fuze
I recently solved the Word Completion problem I was having on my AT&T Fuze (HTC Diamond). I received a new phone from AT&T in late December and found that Word Completion was not working, even...
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Your questions: "Will Office 2003 work with Windows 7?"
On today's WSJ.com in Mossberg's Mailbox from Nov. 18, 2009 on the allthingsd.com/ site (the blog where venerable technology columnist Walt Mossberg answers readers' questions) Mr. Mossberg answers...
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What to buy: an iPad or a Windows 7 Tablet PC? Here are a few suggestions
I saw this evening that my friend Beth (aka techmama) is considering a new tablet for general computing, like surfing the web, editing her blogs and (no doubt) tweeting.I mentioned that she should...
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What's on your TV: cable, satellite or OTA + the Web?
Someone asked today on a local mailing list for suggestion on local television options: Dish, DirecTV or Comcast (our local MSO). I noted that it used to be that if you wanted to get reasonable TV...
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Of interest: Daylight Saving Time Issues with Alarms on Apple iPhones
As I noted earlier today, It's Time To Fall Back An Hour in the US and Canada as Daylight Saving Time Ends This Sunday.I know of several customers who use Apple iPhones in their Windows environments...
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Six months and Google finally acknowledges I'm me: the troubles with "real"...
(Written late last night, this addresses the long saga I've had with Google in confirming my name on their services.)Busy week this, given we have so many great people in town for TechReady 14 in...
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Oregon may repeal daylight saving time… in 2021
Regular readers of this blog and familiar with the efforts Microsoft has put forward in working with many in the industry to achieve more seamless transitions on new DST, time zone and related...
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Implications of Proposed Changes to Daylight Saving Time in the United States
This past week, I’ve contacted and spoken with several legislators on the plethora of proposed changes to use of daylight saving time around the States. I even had a call from my friend, Rich Kaplan,...
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Another look at the impact of the coming 2015 leap second on Microsoft...
A month from now, we should be looking back at the press that decried the coming Leap Second (caps my own) as a veritable Y2K and wondering “what was all that about?” As I’ve shared previously (see...
View ArticleYour questions on the upcoming leap second
Just back in the office from a trip, I found several questions in my email box in regard to the upcoming leap second. I thought that I’d take a moment or three to answer several of the questions there,...
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Be careful out there: Windows 10 upgrade scams
Earlier this month, I read on the Cisco Security blog that the Talos Security Group outlined “a spam campaign that was taking advantage of a different type of current event.” In this case, the launch...
View ArticleNew Time Zones are Uncommon, but Not Unheard Of
Over the last few days I saw some reactions to the post in the post to Microsoft’s Daylight Saving Time & Time Zone Blog noting that Microsoft may accommodate North Korea’s new time zone. As...
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Now available: Windows Key Shortcuts for Windows 10
Before I go on hiatus from the blog (as I spend a lot of my free time on our internal sites in support of customers and partners, as well as occasional musings on Twitter), I'd like to share this handy...
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Daylight Saving Time Arrives Sunday in the States: Prepare to Spring Forward...
“If you have nothing to say, say nothing.” -- Mark Twain Twain was so smart. I've returned to post after a long, self-imposed break from blogging, as so many great folks inside the company work as...
View ArticleTime zone and DST changes in Windows for Morocco and the West Bank and Gaza
As it has in previous years, Morocco is suspending its daylight saving time (DST) period for the observation of the Muslim month of Ramadan from 03:00 on Sunday, May 13, 2018, to 02:00 on Sunday, June...
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Your questions: It’s time to “Fall Back” again in North America. What’s the...
Late tonight in much of North America, people will turn their clocks back an hour as Daylight Saving Time ends in 2018. Today on Twitter, I saw a great question from Ken, quoting the Seattle Times...
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